FEES
Our fees are based on your General Practitioner’s time, experience and skill, relating mostly to their time, and the cost of running Treasury Medical as a non-corporate family practice in the way we believe is best able to provide quality care.
Once you have reserved the doctor’s time, you have agreed to the doctor’s fee, this includes if you do not attend; as the time, and others’ chance to use that time, has been forfeited.
Fees are due on the day the service is provided, we utilise a debt collection service if anyone fails to pay the agreed fee, and this attracts another 50% on top of the fee originally owing.
Drs Vandenberg, Sharman, Retchford and Adams
The standard fee is $99 with reduced fees for concession card holders. The first consultation is always full fee. Medicare at present rebates $42.85 of this fee.
Longer consultations, procedures and additional services attract commensurate fees.
Dr Bhalerao
Dr Bhalerao’s standard fee is $140. Medicare at present rebates $42.85 of this fee for General Practitioner services. Obstetrics and Gynaecology services attract different rebates, and require a referral.
Longer consultations, procedures and additional services attract different fees.
Dr Finlayson
Dr Finlayson is the Practice Principal, and Director of Treasury Medical. He therefore holds responsibility over much of the practice.
Dr Finlayson’s books are closed, such that as a general rule he is no longer able to accept new patients. His standard fee is $121 with reduced fees for concession card holders and children. Appointments booked on the day are $121 for all. Medicare at present rebates $42.85 of this fee.
Longer consultations, procedures and additional services attract correspondingly higher fees.
MISSED APPOINTMENTS
All of our doctors operate by appointment. Additionally we try to have appointments available on the day for patients who require more urgent attention. These are not meant for patients who have failed to organise themselves, but will be available if possible if that is the case.
Failing to attend booked appointments is unfair to the doctors, and to patients who are on a waitlist to be seen on the day. The costs to run the practice remain, and are significant, the doctor’s time is wasted, and patients who may have been able to be seen miss out.
As such, a fail to attend fee is charged. This depends on the doctor, but ranges up to the fee that would have been charged had you attended. Given that we are often able to have a waitlisted patient attend with sufficient notice, two working-hours’ notice must be given if you cannot attend, otherwise the fee will be charged. If your appointment is in the first two hours of the day we require notice by 2pm the working day before to allow time to notify those who may be able to be seen in the morning.
Additionally, if patients are late to their appointment, it may be considered a failure to attend as we may not be able to accommodate you depending on circumstances, and it is unfair to patients after you who have arrived on time. Patients may ask “but why can’t I been seen late when the doctor often runs late?” – doctors run late for several reasons, and never wish to do so but are pushed back by patient needs, or if patients do present later than their appointment time. Running late reflects the unpredictable nature of General Practice presentations and we do everything we can to run to time. Doctors do not like running behind any more than you do, they also would like to get a lunch break, and get home in a reasonable time.
Medicare Safety Nets
Once you have reached the Extended Medicare Safety Net (EMSN) the government heavily discounts your out of pocket costs for any Medicare-eligible service. As such, the doctors at Treasury Medical won’t apply any discount, as it is being covered even moreso by Medicare.
APPOINTMENTS
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