Treasury Medical offers a range of consultation types to ensure you receive the time and care appropriate to your needs:
Standard Consultation – up to 15 minutes
Long Consultation – up to 30 minutes
Telehealth Consultation – by phone or video, where clinically appropriate
Full Skin Cancer Check – 30 minutes, includes full body examination
Travel Medicine Consultation – pre-travel health advice, vaccinations, and documentation
For after-hours medical care, please call 03 6124 2727 and follow the prompts.
Fees do apply for after-hours services.
Treasury Medical provides comprehensive, whole-of-life general practice care. Our services include, but are not limited to:
General Practice / Family Medicine
Comprehensive Skin Cancer Assessment & Minor Skin Procedures
Women’s Health, including contraception and cervical screening
Men’s Health
Travel Medicine, including personalised vaccination planning
Childhood Immunisations
Chronic Disease Management and GP Management Plans
Mental Health Assessments and support
Pre-Employment and Workplace Medicals
Workers Compensation
Department of Veterans’ Affairs (DVA) Care Coordination
Minor Surgical Procedures (e.g. lesion excisions, biopsies, ingrown toenails)
ECG (Heart Tracing)
Spirometry (Lung Function Testing)
We are a private practice with mixed billing, accounts are due at the time of consultation.
Medicare rebates paid into accounts per Medicare Australia arrangements.
Procedures in the Treatment Room will incur a cost for consumables.
Failing to attend booked appointments is unfair to the doctors, and to patients who are on a waitlist to be seen on the day. The costs to run the practice remain, and are significant, the doctor’s time is wasted, and patients who may have been able to be seen miss out.
Given that we are often able to have a waitlisted patient attend with sufficient notice, two hours’ notice must be given if you cannot attend, otherwise the fee will be charged. If your appointment is in the first two hours of the day, we require notice by 2pm the day before to allow time to notify those who may be able to be seen in the morning.
Treasury Medical is committed to proactive, preventative care. From time to time, we may send you reminder notices or important practice information to support your ongoing health.
We also aim to send SMS appointment reminders the day before your appointment. However, as these systems are automated, they are not guaranteed. Please continue to keep your own record of appointment dates and times.
If you would prefer not to receive reminders or practice communications, please let our reception team know and we will update your preferences.
Our reception team supports our doctors by helping to manage phone calls throughout the day. To ensure you receive safe, considered and personalised care, we do not provide clinical advice or discuss results over the phone. These matters are important and require a booked consultation, where your practitioner has the time and information needed to properly review your concerns.
If another health professional contacts the practice, our reception staff will take their details and pass the information on to the treating practitioner. Where the matter is urgent or time-sensitive, reception will arrange for direct contact as appropriate.
This approach helps us provide care that is thoughtful, unrushed, and grounded in continuity—the way medicine should be.
Treasury Medical primarily uses electronic communication to send appointment reminders and recall notices. Your contact details are confirmed when bookings are made to help ensure messages reach you.
We only send general, non-urgent information by SMS or email, and only where we have your prior consent. Electronic communication from patients is also used to help verify that the contact details we hold are current.
Please note that our email inbox is not routinely monitored for clinical correspondence. We aim to respond within 5 business days, however email should not be used for urgent matters or medical advice. For anything requiring clinical discussion, please contact reception to book an appointment.
A full copy of our Communication Policy is available from reception.
To assist patients with hearing and speech difficulties Treasury Medical recommends the National Relay Service. It is an Australia-wide telephone access service.
National Relay Service – Helpdesk
Phone: 1800 555 660
TTY: 1800 555 630
Email: helpdesk@relayservice.com.au
Translating and Interpreting Service (TIS) is the national service used in Australia.
TIS enables patients and practitioners to communicate effectively during consultations.
Contact the TIS for a booking, this is to be done prior to your appointment.
Translating and Interpreting Services (TIS) – Helpdesk
Phone: 131 450
Treasury Medical welcomes feedback as part of our commitment to continuous improvement. A suggestion box is available at the reception desk for patients who wish to provide comments or suggestions regarding any aspect of their care or our services.
If you have a concern or would like to discuss something in more detail, we encourage you to contact our Practice Manager directly.
Please submit your feedback in writing to: admin@treasurymedical.com.au (Attention: Practice Manager).
We will review all feedback thoughtfully and respectfully.
Treasury Medical recognises that patient complaints are an important part of improving the quality of our care and services. In line with the Health Complaints Act 1995, we encourage patients to raise concerns directly with us in the first instance, so that we have the opportunity to address and resolve the issue.
If a satisfactory resolution cannot be reached, you may refer the matter to:
Health Complaints Commissioner Tasmania
Phone: 1800 001 170
Mail: GPO Box 960, Hobart TAS 7001
Treasury Medical is committed to protecting your privacy and the confidentiality of your health information. All personal information is stored securely and is accessed only by authorised staff for the purposes of your care, practice administration, and billing.
Treasury Medical does not use artificial intelligence (AI) systems to store, process or manage patient health information. Some independent contractor doctors may choose to use clinical or administrative support tools in their own workflows; they will inform you and obtain your consent if these tools involve AI or external processing of your information.
We manage all health information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You have the right to request access to your health information, to request corrections, and to make a complaint if you have concerns about how your information is being handled.
To learn more about how we protect your information, please refer to our full Privacy Policy available at reception or on request.